Crews restore power to more than 360,000 customers as local power grids are rebuilt in communities across Ontario; more than 226,000 remain without electricity

Significant progress was made in the first 24 hours after the severe storm –

TORONTO, May 22, 2022 /CNW/ – In the first 24 hours after damaging storms hit the province, Hydro One crews restored power to more than 360,000 customers, more than 226,000 of whom are still without power. The damage includes at least 800 broken poles and as many downed power lines, as well as countless trees and large branches causing power outages. In the Ottawa area, four transmission towers were knocked down by the storm and Hydro One crews are building a temporary bypass to restore power.

More than 800 poles were snapped in yesterday’s severe thunderstorms (Uxbridge, Ontario) (CNW Group/Hydro One Inc.)

Hydro One is mobilizing crews from other parts of the province as well as employees from other utilities and contractors to descend on the hardest hit central and eastern regions Ontario to help with restoration efforts. Restoration efforts are expected to continue for several days before power is restored to all customers.

“Our hearts go out to all of our customers whose homes have sustained significant damage as well as those left without power,” said Jason Fitzsimmons, Head of Corporate Affairs and Customer Service. “We continue to focus on restoring power to customers as quickly as possible. As crews continue to work after the storm, we ask customers and the public to stay clear of downed power lines.”

Customers can report their outage by texting 92887 (WATTS), in line, through the company’s outages map and app, or by calling 1-800-434-1235. An estimated recovery time will be assigned to each outage as damage is assessed. Customers can see their current outage status here.

It is essential to stay at least 10 meters away from a downed power line, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235 or report it in line or through the company’s free breakdown app.

Hydro One Limited (TSX: H)

Hydro One Limited, through its wholly owned subsidiaries, is Ontario’s largest transmission and distribution provider of electricity with approximately 1.5 million valued customers, approximately $30.4 billion in assets as of December 31, 2021 and annual revenues in 2021 of approximately $7.2 billion.

Our team of approximately 9,300 skilled and dedicated employees takes pride in building and maintaining a safe and reliable power system that is essential to supporting strong and thriving communities. In 2021, Hydro One invested approximately $2.1 billion in its transmission and distribution networks and supported the economy by purchasing approximately $1.7 billion in goods and services.

We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We are designated as a sustainable electricity company by the Canadian Electricity Association.

The common shares of Hydro One Limited are listed on the TSX and certain of Hydro One Inc.’s medium term notes are listed on the NYSE. Additional information is available at, or

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SOURCEHydro One Inc.



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